.feedback-dashboard-banner{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 18px;margin:0 0 18px;background:#fff7ed;border:1px solid #fed7aa;border-radius:14px}.feedback-dashboard-banner.employee{background:#eef2ff;border-color:#c7d2fe}.feedback-dashboard-banner strong{display:block}.feedback-dashboard-banner span{display:block;color:#667085;font-size:13px;margin-top:2px}.feedback-summary a{text-decoration:none;color:inherit}.feedback-compose{border:1px solid #c7d2fe}.feedback-filters{display:grid;grid-template-columns:minmax(180px,1.4fr) repeat(4,minmax(130px,1fr)) auto;gap:12px;align-items:end}.feedback-list{display:grid;gap:10px}.feedback-row{display:flex;align-items:center;justify-content:space-between;gap:16px;text-decoration:none;color:inherit;transition:.15s}.feedback-row:hover{transform:translateY(-1px);box-shadow:0 8px 24px #11182712}.feedback-row.unread{border-color:#818cf8;background:#f8faff}.feedback-row h3{margin:9px 0 5px}.feedback-row-main{min-width:0;flex:1}.feedback-dot{font-size:10px;font-weight:800;letter-spacing:.05em;background:#4f46e5;color:#fff;padding:5px 8px;border-radius:999px}.feedback-status.new,.feedback-status.reopened{background:#fff7ed;color:#c2410c}.feedback-status.under_review{background:#eff6ff;color:#1d4ed8}.feedback-status.in_progress{background:#eef2ff;color:#4338ca}.feedback-status.need_info{background:#fefce8;color:#a16207}.feedback-status.escalated{background:#fef2f2;color:#b91c1c}.feedback-status.resolved,.feedback-status.closed{background:#ecfdf3;color:#047857}.feedback-status.rejected{background:#f3f4f6;color:#4b5563}.feedback-ticket-grid{align-items:start}.feedback-description{font-size:15px;line-height:1.65;margin-top:18px;white-space:normal}.feedback-files{display:flex;flex-wrap:wrap;gap:8px}.feedback-files a{padding:7px 10px;background:#f8fafc;border:1px solid #e5e7eb;border-radius:8px;text-decoration:none;font-size:13px}.feedback-thread{display:grid;gap:12px}.feedback-message{padding:13px 14px;border-radius:12px;border:1px solid #e5e7eb}.feedback-message.staff{background:#eef2ff;border-color:#c7d2fe;margin-left:24px}.feedback-message.employee{background:#f8fafc;margin-right:24px}.feedback-message .split{font-size:12px;color:#667085}.feedback-message p{margin:8px 0 0;line-height:1.55;color:#344054}.feedback-activity{padding:10px 0;border-bottom:1px solid #eef2f4;font-size:13px}.feedback-activity:last-child{border-bottom:0}.feedback-activity span{display:block;color:#98a2b3;font-size:11px}.feedback-activity strong{display:block;margin:2px 0}.feedback-resolution{border-color:#86efac;background:#f0fdf4}@media(max-width:980px){.feedback-filters{grid-template-columns:1fr 1fr}.feedback-ticket-grid{grid-template-columns:1fr!important}}@media(max-width:640px){.feedback-filters{grid-template-columns:1fr}.feedback-dashboard-banner{align-items:flex-start;flex-direction:column}.feedback-message.staff,.feedback-message.employee{margin:0}}